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Complaints policy

Complaints about the site

If you are unhappy with this website or how your request was handled, tell us through the contact page. We will review it and respond.

Complaints about a contractor

Contractors are independent, so disputes over work are between you and them. Please tell us too, so we can decide whether to keep sending them requests. For licensing or consumer issues with a home improvement contractor, contact the Westchester County Department of Consumer Protection.

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